Terms of Use & Privacy Policy

This Website provides general legal information, access to software, resources and referrals only. For legal advice, contact a lawyer. Before entering into any agreement, contact a lawyer.

The information and documents provided on this Website should not be interpreted as legal advice or as establishing a lawyer-client relationship. The use of this Website and/or the information, documents, contracts, letters, and resources does not establish a lawyer-client relationship. For legal advice, contact a lawyer.

The use of this Website and its information, documents, contracts, letters, and resources do not come with a warranty or guarantee. Users are solely responsible for determining whether the information, documents, contracts, letters, and resources are suitable for them and their particular situation. While we try to ensure the accuracy of the information, we cannot guarantee that all of the information is accurate at all times. Users should never assume that this information applies to their specific situation and should never act or refrain from acting on the basis of any content included in this Website without consulting appropriate legal counsel.

The entirety of the content on this Website, including but not limited to information, documents, contracts, letters, and resources is not to be construed as legal advice or legal opinion regardless of any specific facts or circumstances and does not constitute or create a lawyer-client relationship. Legal Line does not necessarily endorse, and is not responsible for, any content that may be accessed through this Website. You must not rely on the information on this Website as an alternative to legal advice from your lawyer, other professional services provider, or expert. For legal advice, contact a lawyer.

The User agrees to indemnify and hold Legal Line, its directors, officers, employees, affiliates and insurers harmless from, inter alia, any and all actions, claims, demands, losses, injuries, deficiencies, damages, liabilities and expenses including, but not limited to, legal fees or penalties due to or arising out of the User’s use of the Website, including, but not limited to its information, documents, contracts, letters, and resources provided herein.

The User acknowledges that they are using this Website of their own volition and at their own risk. The User further acknowledges that use of this Website does not constitute legal advice or establish a lawyer-client relationship. In addition, the User understands that it is always advisable to contact a lawyer for legal advice before entering into any legal situation, including but not limited to, agreements, contracts, offer letters, termination letters, loans, wills, legal actions, demand letters, employment agreements, service contracts, sales agreements, and so on.

The User acknowledges that any products or services purchased through this website that are fulfilled by third parties are contracted directly with those third parties, and not with us. In such cases, this website functions solely as a payment gateway.

The Terms and Use of this Website are governed by the laws of Ontario, Canada, and the User agrees to defer any dispute to the exclusive jurisdiction of Ontario, Canada. Further, the User agrees that any disputes shall be resolved through informal negotiations. Should a dispute be unable to be resolved through informal negotiation, the parties agree to resolve the dispute by binding arbitration. The arbitration shall be held in Toronto, Canada.

As an exception to the use of binding arbitration, Legal Line may seek relief through the courts for matters pertaining to intellectual property infringement, criminal acts, injunctive relief, or matters outside the scope of arbitration.

The User agrees to receive communications from Legal Line and our partners by email, text and telephone for the purposes of delivering your documents, answering the User’s enquiries and any related matters, and/or notifying the User of new products or services.

Should any term, covenant or condition of these Terms of Use be held to be invalid, void or unenforceable, such provision shall be severed from the Terms of Use to the extent of the invalidity or unenforceability and will not affect any of the other provisions. All other provisions will remain in full force and effect.

The User acknowledges that any products or services purchased through this website that are fulfilled by third parties are contracted directly with those third parties, and not with Legal Line. In such cases, this website functions solely as a payment gateway.

This Website contains links to other websites. While we try to link only to websites that share our standards and respect for privacy, we are not responsible for the content or privacy practices of other websites. We strongly encourage all Users to review the privacy statements and policies of all external websites.

The User acknowledges that all content, content flow, organization, look and feel of this Website is subject to copyright. Unless prior authorization is obtained in writing from Legal Line, the User shall only use this information for personal use and shall not, amongst other things, copy, distribute, or sell any of the content including, but not limited to information, documents, contracts and letters.

Users are permitted to link to this Website.

If the User believes a link to their website would benefit Legal Line users, they are encouraged to email a request to info@legalline.ca.

In this Policy, we describe what kind of information we collect, when and how we might use that information, how we protect the information, and the choices Users have with respect to the personal information they submit to this site.

Personal information means any information about a person as an individual, or that can be used to identify a person as an individual, such as a person’s date of birth, address, financial records and health records. In most circumstances, personal information does not include information that might appear on a business card or information that is available in public records, nor does it include corporate information such as a business address or telephone number in a person’s capacity as an employee of an organization.

It is not our intention to collect personal information indiscriminately on this Website. We limit the amount and the type of information we collect to that necessary to fulfill the purposes we have identified to the User, or as otherwise permitted or required by law.

We collect information about our Users in three ways: directly from Users, from our Web server logs, and through cookies. We use the information to provide Users with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to them.

The User’s personal information will be used for the purpose for which it was provided, such as creating the requested legal document or transferring the User’s information from the “Ask an Expert” form to an expert to assist with their situation.

If the User fills out the contact form, submits a request for free materials, or submits a request for information from our ‘Join our Experts’ page on this Website, we will ask Users to provide only information needed to better respond to the enquiry, such as shipping free materials to the organization. Under the Personal Information Protection and Electronic Documents Act (PIPEDA) this information is not considered to be personal; rather, it is the type of information that would be found on a business card.

Forms submitted by the User to “Ask an Expert” are forwarded to independent experts, including lawyers, paralegals, or, where applicable, to other experts and referral services, such as chartered accountants, mediators, appraisers and so forth. Legal Line is providing this service to our Users in order to help them resolve their issue.

By completing and submitting the “Ask an Expert” form, the User:

• authorizes Legal Line to forward the completed form to an independent expert who may be able to help them,
• consents to receiving electronic messages, including emails and text messages from Legal Line and/or the independent expert, and
• consents to receiving email, text and telephone communications (where applicable) from the independent expert.

Users are responsible for conducting their own due diligence before relying on the advice of experts or hiring them. Legal Line is not responsible for any answers, advice, assistance, or services provided by these experts. Users agree to hold harmless Legal Line from any claims arising from their reliance on such experts.

Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Insurance Number; date of birth; driver’s license number; bank account or other financial information) (collectively, “Sensitive Information”), other than that which is required to fulfil the request on our Website. If any Sensitive Information is submitted by Users, they do so at their own risk and we will not be liable to them or responsible for consequences of their submission.

If Users establish a solicitor-client relationship with a particular lawyer found through this Website, or if Users establish a client relationship with another type of professional or government office found on this Website, they may be required, in the context of that relationship, to provide Sensitive Information for the purpose of conducting legal or other services. Information supplied to an advisor is outside the scope of this Website and the Legal Line organization, such information is outside the scope of this policy and should never be submitted through this Website.

Information provided by Users through the contact form, submit a request for free materials, or submit a request for information from our ‘Join our Experts’ page will be used so that we may respond to the inquiry. We may also use information Users provide to us to communicate with them in the future. If Users do not wish to receive such communications, they may opt out (unsubscribe).

Our Website is hosted on servers shared with an Internet service provider (ISP). Any personal information collected on our behalf by the ISP, such as server log data (see below), is managed in accordance with this Policy and is protected by applicable law. Certain information about Internet users’ traffic patterns is passively and automatically collected and linked to users’ Internet Protocol (“IP”) addresses. These unique IP addresses are assigned to all Web users by their ISPs, and are automatically logged by Internet servers.

While the IP address itself does not identify an individual, it may, in appropriate circumstances such as an investigation of a security breach, be used with the cooperation of the ISP to locate and identify an individual using this Website. In the normal course of establishing and maintaining Internet connections, our servers automatically log information about visits to our Website. Server logs record statistical information, such as a visitor’s IP address and type of operating system, the time and duration of visit and Web pages requested. The server logs also identify categories of visitors by items such as domain and browser type. These statistics are reported in aggregate form to us and are used to improve our Website and ensure that it provides the optimal online experience for our Users. We do not link server log information to any other data in a way that would enable us to identify individual Users, except for security purposes, as discussed above.

Our Website makes use of Cookie technology. The use of cookie technology is common on the Internet, and many Internet browsers are initially set to accept cookies automatically. This information helps us determine the total number of Users to our Website on an ongoing basis and the types of Internet browsers and operating systems that they use. This information helps us to facilitate and enhance our Users’ experience of this Website.

We will retain information, including personal information, for as long as it is needed for the purposes for which it was collected. The length of time we retain information varies, depending on the service and the nature of the information. This period may extend beyond the end of a person’s relationship with Legal Line but it will be only for so long as it is necessary for Legal Line to have sufficient information to respond to any issues that may arise at a later date.

Personal information provided by Users who are creating legal documents or filling out forms, shall be kept confidential by Legal Line. Our documents and forms are designed to collect only necessary information. This personal information shall only be used to create the document requested. The User may store their document, including personal information, in their Legal Line account for future use or edits, or delete it along with all associated personal information. Users can edit or delete their personal information at any time, including after the document has been purchased or downloaded.

We use the standard safeguards to protect the security of personal information in our possession, including physical, organizational and technological measures. In terms of communicating personal information to us, please note that there is no method of transmitting or storing data that is completely secure. Transmissions over the Internet are susceptible to possible loss, misrouting, interception and misuse of the information being communicated or transmitted.

The User acknowledges that they are using this Website of their own volition and at their own risk. The User agrees to indemnify and hold Legal Line, its directors, officers, employees, affiliates, and insurers harmless from, amongst other things, any and all actions, claims, demands, losses, injuries, deficiencies, damages, liabilities, and expenses, including legal fees or penalties, arising from the User’s use of the Website, including the transfer of their personal information.